Ronald McDonald House Ann Arbor respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information provided through our website, in person, by phone, by mail, and through other interactions with Ronald McDonald House Ann Arbor.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal information when you interact with Ronald McDonald House Ann Arbor. The information we collect depends on how you interact with us and may include:
We collect only the information reasonably needed to provide services, process transactions, communicate with you, operate our programs, and support our mission.
Family Information
Families who apply to stay at Ronald McDonald House Ann Arbor may be asked to provide information about themselves and their children as part of the family registration and guest services process. This information may include contact information and information related to a child’s healthcare needs.
We use family information to determine eligibility, coordinate stays and services, communicate with families, and operate our programs. We take steps to protect this information and limit access to those who need it to perform their responsibilities.
How We Use Information
We may use personal information to:
We do not sell or rent your personal information.
Email Communications
If you sign up to receive emails from Ronald McDonald House Ann Arbor, we may use your name and email address to send newsletters, updates, event information, and other communications.
Our email communications are managed through Bloomerang. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.
Website Information and Cookies
Our website is built on WordPress and hosted through GoDaddy. Like most websites, our website may automatically collect certain technical information when you visit, such as your IP address, browser type, device information, and general information about how you use the website.
We may use cookies and similar technologies to help our website function, understand how visitors use our website, improve our content and services, and remember certain preferences.
Some third-party services we use may also place cookies or collect information when you interact with our website. These services may include website hosting, donation processing, email communications, family registration, event registration, analytics, or other services that help us operate our organization.
Donations and Payments
When you make a donation or other payment, we may collect information necessary to process your transaction, such as your name, contact information, donation amount, and payment information.
Payment transactions may be processed through third-party service providers. We do not use your payment information for purposes unrelated to processing your transaction, except as permitted by law or with your consent.
Service Providers
We work with third-party companies that help us operate our organization and provide services to our supporters and families. These providers may include companies that provide website hosting, donor management, email communications, family registration, payment processing, and other technology services.
These providers may have access to personal information when necessary to perform services on our behalf. We expect our service providers to protect personal information and use it only for the purposes for which it was provided or as otherwise permitted by law.
Sharing of Information
Ronald McDonald House Ann Arbor does not sell or rent personal information.
We may share personal information when necessary to:
We may also share information when you have given us permission to do so.
Protecting Your Information
We take reasonable administrative, technical, and physical measures to protect the personal information we collect and maintain. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Links to Other Websites
Our website may contain links to websites operated by other organizations or companies. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of other websites you visit.
Your Choices and Access to Your Information
You may contact us if you would like to update or correct personal information we have about you or change your communication preferences.
You may unsubscribe from our marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
Privacy questions or requests may be directed to:
Ronald McDonald House Ann Arbor
1600 Washington Heights
Ann Arbor, MI 48104
734-944-4442
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our practices, services, or legal requirements change. When we make changes, we will post the updated Privacy Policy on our website and update the effective date above.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
